08/22/2019
“Waitresses are emblematic of the type of job expected to grow most in the American economy in the next decade — low-wage service work with no guaranteed hours or income.” The decade-long economic expansion has been a boon to those at the top of the economic ladder. But it left millions of workers behind, particularly the 4.4 million workers who rely on tips to earn a living, fully two-thirds of them women.
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Christina Munce waits tables at Broad Street Diner in Philadelphia, where she’s worked for more than eight years.
Sasha Arutyunova for TIME
Low Wages, Sexual Harassment and Unreliable Tips. This Is Life in America’s Booming Service Industry